Privacy Policy

Effective date: 26 July 2026  ·  Version: 1.0

1. Who we are

This website, siamproperty.info (the "Website"), is operated by Siam Property Development & Sale Co., Ltd., a company incorporated in Thailand on 7 May 2025 under registration number 0335568000546, registered office 734 Village No. 14, Nong Ya Lat Subdistrict, Kantharalak District, Sisaket Province 33110, Thailand, operating in Hua Hin, Prachuap Khiri Khan ("Siam Property", "we", "us").

For the purposes of the Thai Personal Data Protection Act B.E. 2562 (2019) ("PDPA") and, where it applies, the EU and UK General Data Protection Regulation ("GDPR"), we are the data controller of the personal data described in this policy.

Questions about this policy or about your personal data: contact@siamproperty.info, or by post to the address above. Our data protection contact is the company director, Ms. Kanokorn Sungsut.

2. Who this policy is for

This policy applies to everyone who visits the Website or contacts us through it, wherever they live. It is written to satisfy the Thai PDPA, and it also gives visitors in the European Economic Area, the United Kingdom and Switzerland the information and the rights the GDPR requires. Section 11 adds the specific disclosures required for residents of California and certain other US states.

3. What personal data we collect

3.1 Data you give us

When you send an enquiry through the booking form on the Website we collect:

• your name;
• your email address;
• the date and time you would like to visit;
• the message you write;
• the property page the enquiry was sent from.

If you then contact us by phone, WhatsApp or email, we also hold what you tell us in that correspondence.

3.2 Data collected automatically

• Server logs. Our hosting provider records the IP address, browser type, requested page, referring page and timestamp of each request. These logs are used for security and troubleshooting.
• Local storage. The Website stores your language choice and your cookie preference in your browser. See our Cookie Policy.
• Fonts, scripts and styles are served from this domain, so those send your data to no one but us.
• Analytics (only with your consent). If you accept analytics in the cookie banner, we use Google Analytics 4 to see, in aggregate, how the site is used. It sets cookies and sends usage data to Google. It stays switched off until you accept, and you can decline it. See our Cookie Policy.

3.3 Data we do not collect

We do not ask for and do not want financial details, identity document numbers, or any of the special categories of data listed in section 26 of the PDPA and Article 9 GDPR (health, religion, biometrics, political opinions and so on). Please do not send them through the contact form. Documents needed for an actual property transaction are handled separately, under a written agreement.

4. Why we use your data, and our legal basis

Purpose	Legal basis (GDPR)	Legal basis (PDPA)
Answering your enquiry, arranging and confirming a viewing	Art. 6(1)(b) — steps at your request before entering into a contract	s. 24(3) — necessary for performance of, or steps prior to, a contract
Sending you plans, price breakdowns and information you asked for	Art. 6(1)(b) / 6(1)(a) consent	s. 24(3) / s. 19 consent
Keeping records of enquiries and of the properties discussed	Art. 6(1)(f) — our legitimate interest in running and evidencing our business	s. 24(5) — legitimate interest
Keeping the Website secure and working	Art. 6(1)(f) — legitimate interest in security	s. 24(5) — legitimate interest
Understanding how the website is used (analytics), only if you accept	Art. 6(1)(a) — consent	s. 19 — consent
Marketing emails about other properties (only if you ask for them)	Art. 6(1)(a) — consent	s. 19 — consent
Meeting accounting, tax and anti-money-laundering obligations once a transaction begins	Art. 6(1)(c) — legal obligation	s. 24(6) — legal obligation

Where we rely on consent you can withdraw it at any time (section 9). Withdrawing consent does not affect anything we did before you withdrew it, and does not affect processing that rests on another basis.

5. Marketing

We do not add enquirers to a marketing list automatically. If you ask us to keep you informed about new properties, every message we send will contain a one-click unsubscribe link, and you can also unsubscribe by replying to any message or writing to contact@siamproperty.info.

6. Who we share your data with

We do not sell, rent or trade personal data. We share it only with:

• Our hosting and email provider — Hostinger (Hostinger International Ltd), whose servers for this site are located in Malaysia, processing data on our instructions under a data processing agreement;
• Google (analytics) — Google Ireland Ltd / Google LLC, but only the aggregated usage data described above, and only for visitors who accept analytics;
• Professional advisers — lawyers, accountants and licensed conveyancers, but only when a transaction is actually under way and only what they need;
• Government bodies — the Land Department, the Revenue Department, courts and regulators, where the law requires it;
• A buyer of our business, if Siam Property is ever sold or reorganised, subject to the same protections.

7. International transfers

Siam Property is established in Thailand. If you contact us from the EEA, the UK or Switzerland, your enquiry data is transferred to and stored in Thailand and hosted on our provider's servers in Malaysia. If you accept analytics, aggregated usage data also goes to Google, which may process it in the United States. Thailand and Malaysia have not received an adequacy decision from the European Commission.

For those transfers we rely on:

• the Standard Contractual Clauses adopted by the European Commission (and the UK Addendum / IDTA where the UK GDPR applies), which we have in place with our providers; or
• Article 49(1)(b) GDPR, where the transfer is necessary to answer your enquiry and take steps you asked for before a contract; and
• for analytics, Google's own Standard Contractual Clauses and its certification under the EU–US Data Privacy Framework.

You can ask us for a copy of the safeguards we use by writing to contact@siamproperty.info. Transfers out of Thailand, where they happen, follow sections 28 and 29 of the PDPA.

8. How long we keep it

• Enquiries that do not lead to a transaction: 24 months from your last contact with us, then deleted.
• Enquiries that lead to a viewing or a negotiation: 3 years from the end of the discussion.
• Completed transactions: for as long as Thai accounting, tax and property law require us to keep the records — normally at least 10 years — and then deleted.
• Server logs: kept by our hosting provider Hostinger for its standard period, then rotated.
• Analytics data: held in Google Analytics for up to 14 months, then deleted automatically.
• Consent and unsubscribe records: kept for as long as we need them to prove we honoured your choice.

9. Your rights

Wherever you live, you can ask us to:

• Access the personal data we hold about you and get a copy of it;
• Correct anything that is wrong or incomplete;
• Delete it, where we no longer need it and no law requires us to keep it;
• Restrict what we do with it while a question about it is being resolved;
• Receive it in a portable format and have it sent to another controller where technically feasible;
• Object to processing based on legitimate interests, and to direct marketing at any time;
• Withdraw consent you previously gave;
• Not be subject to a decision based solely on automated processing — we do not make any such decisions.

To exercise any of these, email contact@siamproperty.info. We answer within 30 days as required by the PDPA, and within one month as required by the GDPR. There is no charge unless a request is manifestly unfounded or excessive. We may ask you for enough information to be sure the request really comes from you.

10. Complaints

Please tell us first — we would rather fix the problem. You can also complain to a regulator:

• Thailand: the Personal Data Protection Committee (PDPC), Ministry of Digital Economy and Society, Bangkok.
• EEA: the data protection authority of the country where you live or work.
• United Kingdom: the Information Commissioner's Office (ICO).
• Switzerland: the Federal Data Protection and Information Commissioner (FDPIC).

11. Residents of California and other US states

If you live in California, the CCPA as amended by the CPRA gives you the right to know what personal information we collect and why, to obtain a copy of it, to correct it, to have it deleted, and not to be discriminated against for exercising those rights. Comparable rights exist in Virginia, Colorado, Connecticut, Utah and other states.

The categories we collect are set out in section 3: identifiers (name, email, IP address) and your own written enquiry. We collect them for the business purposes in section 4. We do not sell your personal information and we do not share it for cross-context behavioural advertising, as those terms are defined by the CPRA, and we have not done so in the preceding twelve months. We do not knowingly collect the personal information of anyone under 16. To exercise any of these rights, or to have an authorised agent do so for you, write to contact@siamproperty.info.

12. Children

The Website is meant for adults. We do not knowingly collect data from anyone under 20 (the age of majority in Thailand) without the consent of a parent or guardian, and we do not knowingly collect data from anyone under 16 in the EEA or the UK. If you believe a child has sent us personal data, write to us and we will delete it.

13. Security

The Website is served over HTTPS. Enquiries are delivered to a mailbox that only the people who need to answer them can open. We keep the software the site runs on up to date and limit access to enquiry data to the staff who deal with clients. No system is perfectly secure; if a breach ever affects your rights we will notify you and the regulator within the deadlines the PDPA and the GDPR set (72 hours to the supervisory authority under the GDPR).

14. Cookies

See the separate Cookie Policy for what is stored in your browser and how to change your choice.

15. Changes to this policy

If we change this policy we will post the new version here with a new effective date. If the change is significant we will say so on the home page for a reasonable period.